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MAKING A DIFFERENCE

One success story out of many......

HEG is one of the first few organisations in the country to implement the concept of multi-skilling. The objectives were:
1) Trained People would be able to perform other related tasks.
2) Trained people would be able to work in general shifts against absenteeism.
3) Trained people would be able to fill the vacancies created because of attrition.
4) New recruits would be lesser required.
5) Trained people would be able to fill up positions created on account of new roles.

A company-wide training need analysis was conducted to reveal two intervention areas - positive frame of mind and skill upgradation.
  • CRISP was identified by HEG because of its expertise in industrial automation .
  • HEG and CRISP had a brainstorming session and a cover module was given shape.
  • The training was titled as " Technology Enrichment Program", and was designed to last for 8 weeks for 12 participants.

  • The course contents included Mechanical Maintenance, Basic Pneumatics, Hydraulics, Electrical Maintenance, Logical structures, Interpretation of Engineering, Time & Motion study, Productivity, Inspection and Quality control. Apart from this, Behavioral science topics included were Attitudinal development and Communication skills.
  • The participants were sent to CRISP campus to keep them in a learning environment away from work place. Maximum hands-on-practice was provided to them.
BENEFITS :
  • The primary benefits which the training has provided to HEG were increase in Production and Quality consciousness while minimising wastage and accidents.
  • The trained personnel exibited remarkable improvement in their performance ; the trained people were treated at premium as compared with others. They were assigned special responsibilities & taskswith an increased pay packages also increased because of their Productivity improvements. They were involved in important and crucial jobs.
  • The overall productivity of the industry improved remakably.
MILEAGE:
  • The Quality circle of HEG has been invited to Singapore to make a Presentation at an International forum. Record co-ordination and Synchronization has been achieved between workers / supervisions and Management overtime statistics have been reduced from 14% to 2%.
  • A congenial atmosphere has been developed between labour and Management.
  • Today HEG and CRISP are working together for all such training requirements.


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